Refund policy

At Aya Fine Jewelry, all pieces are made and sold with careful consideration. For this reason, we do not offer returns, refunds, exchanges, or store credit under any circumstances.

All sales are final once an order is placed. We kindly ask customers to review product details, sizing, and descriptions carefully before completing their purchase. By placing an order with us, you acknowledge and accept this policy.

If you receive an item that is incorrect or damaged upon delivery, please contact us within 24 hours of receiving your order so we can review the issue. Claims made after this period may not be considered.